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Terms of Service

Version 1.1 · Effective 21 August 2026

These Terms of Service ("Terms") are a binding agreement between Mmedia Limited, a company registered in New Zealand ("Mmedia", "we", "us"), and the business subscribing to our services ("you", the "Client"). You accept these Terms by ticking the acceptance box at checkout, or by subscribing to or using the services. These Terms, the Privacy Policy and the subscription plan you select at checkout together form the entire agreement between us. We record which version of these Terms you accepted and when.

1. Business clients only

The services are supplied to businesses. You confirm that you are acquiring the services in trade and for business purposes. The parties agree that the Consumer Guarantees Act 1993 does not apply, and contract out of the applicable provisions of the Fair Trading Act 1986 to the extent permitted by section 5D of that Act; both parties agree that this is fair and reasonable.

2. The services

Mmedia operates an AI-driven advertising platform that creates and manages campaigns on the advertising platforms covered by your subscription plan, using official platform APIs and access that you authorize. The platforms available at any time are listed on our website; your subscription covers the number of platforms in the plan you selected.

Each subscription includes: AI-managed campaign creation and optimisation, an unlimited number of campaigns, one advertising account per included platform, regular plain-language performance reporting, email support, and human oversight of the AI's work.

Each subscription covers one brand and one primary campaign language. Multiple brands, multiple advertising accounts per platform, or multi-language campaigns require an Enterprise plan.

Standard subscription plans are designed for clients whose combined advertising spend, across all advertising accounts covered by the subscription, is no more than US$10,000 per calendar month. If your combined spend exceeds this level for two consecutive calendar months, we may notify you that an Enterprise plan is required; you then have 30 days from that notice to agree an Enterprise plan with us. If none is agreed within that period, we may terminate the subscription at the end of the then-current billing period. This threshold defines eligibility for standard plans only: our fee is always a flat subscription fee, and we never charge a percentage of your advertising spend.

3. How the AI operates

  • Most AI actions are proposals: they are executed only after human approval.
  • Automatic execution is limited to defensive, cost-reducing actions, such as adding negative keywords or pausing underperforming ads.
  • No automatic action can increase your spending. Any change that adds budget, launches a new campaign, or enters a new country or platform passes through human approval.
  • You set your advertising budget. We will not raise the budget you have set without your consent.
  • We do not guarantee specific advertising outcomes, including impressions, clicks, conversions, rankings or revenue.

4. Your advertising accounts and advertising spend

  • You own your advertising accounts, billing relationships, advertising data and business data.
  • Advertising costs are paid by you directly to the advertising platforms. Mmedia never handles your advertising funds and never marks up your advertising spend.
  • Advertising platforms bill you under their own terms and may vary daily delivery around your budget under their own policies; those charges are solely between you and the platform.
  • You may revoke our access to your accounts at any time.

5. Your responsibilities

  • Provide accurate and current business information, and keep your website, products and offers lawful in the markets you target.
  • Comply with the policies of the advertising platforms used for your campaigns.
  • Ensure you hold the necessary rights to all materials you provide to us, and grant us a non-exclusive licence to use them for the purpose of providing the services.
  • Keep a valid payment method on file for your subscription.

6. Fees and billing

  • The subscription fee is a fixed monthly amount in US dollars for the plan you select, charged in advance through Stripe, and renews automatically each month.
  • Fees do not include your advertising spend (paid by you directly to the platforms) or any applicable taxes or duties, which are your responsibility where they apply.
  • We may change subscription pricing with at least 30 days' notice by email; changes take effect from your next billing cycle after the notice period.

7. Cancellation and refunds

  • You may cancel at any time through the Stripe customer portal or the link in your receipt email. No notice period and no minimum term apply.
  • Cancellation takes effect at the end of the current billing period: the services continue until then, and the next cycle is simply not charged.
  • Fees already paid are not refunded, in whole or pro rata, for the remainder of a billing period. We may choose to offer a refund in a particular case at our discretion; doing so does not create an obligation for any other case.
  • There is no free trial. The free Growth Blueprint is pre-sales material and is not part of the paid services.

8. Data processing by third-party services

  • To research, build and optimise campaigns, we transmit advertising-related business data — such as your website content, product and service information, industry, target markets, keywords and campaign performance data — to third-party services, including AI model providers and keyword and market-data services.
  • This processing is a necessary part of the services. If you do not agree to it, we are unable to provide the services, because campaign strategy, keyword research and ad copy cannot be produced without it.
  • We do not transmit your email address, phone number or other contact details to those AI and data services; what we send is limited to advertising-related business data. Details are in the Privacy Policy.

9. Intellectual property

  • Advertising creatives published in your advertising accounts belong to you.
  • The Mmedia platform — its software, algorithms, infrastructure, and learnings aggregated across clients in a form that does not identify you — remains the property of Mmedia.

10. Confidentiality

Each party must keep the other's non-public information confidential and use it only to perform this agreement. This does not apply to information that is public through no fault of the receiving party, already lawfully known to it, or required to be disclosed by law.

11. Disclaimers

We provide the services with reasonable care and skill. Except as expressly stated in these Terms, and to the maximum extent permitted by law, all other warranties, conditions and guarantees are excluded. We are not responsible for the decisions or actions of advertising platforms, including account suspensions, ad disapprovals, policy changes, outages or auction price movements.

12. Liability

  • Neither party is liable to the other for indirect or consequential loss, or for loss of profits, revenue, goodwill or data.
  • Mmedia's total aggregate liability arising out of or in connection with the services is capped at the subscription fees you paid to Mmedia in the three months preceding the event giving rise to the claim.
  • Advertising spend paid by you to advertising platforms is not a loss recoverable from Mmedia.
  • Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or liability for fraud or wilful misconduct.

13. Suspension and termination

  • We may suspend or terminate the services if your account is in arrears, if you materially breach these Terms, or if your use of the services would breach law or advertising platform policies. Where practical, we will notify you and allow a reasonable period to remedy before terminating.
  • On termination, we stop work and you may revoke our account access; your advertising accounts and the data in them remain with you. Sections 9 to 12 and 15 survive termination.

14. Changes to these Terms

We may update these Terms from time to time. For material changes we will give at least 14 days' notice by email before the new version takes effect. Each version carries its own number and effective date; continued use of the services after the effective date constitutes acceptance of the new version.

15. General

  • These Terms are governed by the laws of New Zealand, and the parties submit to the exclusive jurisdiction of the New Zealand courts.
  • If any provision is unenforceable, the remainder stays in effect. A failure to enforce a right is not a waiver of it.
  • You may not assign this agreement without our consent; we may assign it to a successor of our business.
  • Notices are given by email: to you at your account email address, and to us at hello@mmedia.biz.
  • Neither party is liable for delay or failure caused by events beyond its reasonable control.
  • These Terms are published in English and Chinese. The English version is the governing text; if the two versions differ, the English version prevails.

16. Contact

Mmedia Limited, New Zealand · hello@mmedia.biz